Policies

• Cancel prior to the 1st day of the session and receive 90% minus $20 administrative fee.
• Cancel after the 1st class and receive 50% minus $20 administrative fee.
• Cancel after the 2nd class there will be no refunds issued.

All refund requests must be submitted in writing to tennis@commonpoint.org Please include the class name, day, time, participant’s full name and reason for the refund

(Spring & Summer Sessions)

• Session duration. Our Spring & Summer sessions are short sessions and therefore, we do not offer make-up classes.
• Refunds/Credits: We do not offer refunds or credits for missed classes, regardless of the reason for the absence.
• Rain cancellation: In the event that we must cancel a class due to rain or other unforeseen circumstances, we will notify all the registered participants as soon as possible. Please be advised that there will be no refunds offered. Instead, a rain date will be scheduled, and we kindly ask that all attendees make themselves available for the rescheduled date. If you are unavailable to attend the rain date, please understand that we will not be able to offer an alternative make-up session.

(Fall and Winter Sessions)

• One make-up will be allowed within the semester. There will be make-up dates announced within the semester.
• Make-ups are dependent on the student’s availability and therefore are not guaranteed.
• Make-up class must be within the semester you are enrolled in.

• Cancellations must be made at least 24 hours in advance by contacting via email at tennis@commonpoint.org or by calling 718-255-2127 during business hours in order to receive a store credit. If you cancel with less than 24 hours notice, your payment will be forfeited for that booking date.
• Bookings for court rentals can be made up to 2 days in advance.
• A maximum of 4 players is allowed per tennis court rental.
• A maximum of 5 players is allowed per pickleball court rental
• Booking for court rentals can be made up to 2 days in advance and a maximum of 1 court per booking.
• A maximum of 2 students allowed per court.

• You may register for Open Play up to 3 weeks in advance. Payment is required upon booking
• Cancellations must be made at least 24 hours in advance in order to qualify for a store credit. If you cancel with less than 24 hours notice, your payment will be forfeited for that booking. Send an email to tennis@commonpoint.org or call 718-255-2127 to cancel your Open Play booking
• Up to 6 players are allowed per court